The Perfumely customer support team is here to help! Whether you need information about our premium perfumes, order tracking, or any other inquiries, you can easily reach us through the contact form below or by emailing support@perfumely.store. We typically respond within 24 hours Monday to Friday from 9:00 AM to 5:00 PM PDT / PST to ensure you receive the best service possible. We value your satisfaction and look forward to assisting you.

FAQs

How can I contact Perfumely customer support?
You can reach us via the contact form on this page or by emailing support@perfumely.store.

What are your customer service hours?
We are available Monday to Friday, 9:00 AM to 5:00 PM PDT / PST.

Can I get help with my order status or returns?
Yes! You can check the order status on the TRACK MY ORDER page. You can enter your ORDER NUMBER and EMAIL or just enter the ‘TRACKING NUMBER’, which is the USPS tracking number. This is also sent to you on your email when your order is with them. Alternatively, contact us with your order details, and our team will assist you promptly.

Do you offer support for product inquiries?
Absolutely, feel free to ask any questions about our perfumes or services.